Privacy Policy
Last Updated: January 27, 2026
Data Controller:
AG VENTURES LTD.
Trading as: AP Insight
Registered in: Bulgaria
Website: apinsight.eu
Email: hi@apinsight.eu Phone: +359 878878 801

1. Introduction

AG VENTURES LTD> ("we," "us," "our," or "the Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our coaching and consulting services.
This policy complies with the European Union's General Data Protection Regulation (GDPR) and Bulgarian data protection laws.
Key Points:
We only collect data necessary to provide our services
You have full control over your personal data
We never sell your personal information to third parties
You can request access, correction, or deletion of your data at any time

 

2. Information We Collect

2.1 Information You Provide Directly

When you use our website or engage our services, you may provide us with the following information:

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, links clicked
Cookies: See Section 8 for detailed information about cookies

 

2.3 Sensitive Personal Data

During coaching and consulting sessions, you may voluntarily share sensitive information (such as health information, personal struggles, or financial details). We treat all such information with the highest level of confidentiality and security.

 

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

4. How We Use Your Information

We use your personal data for the following purposes:

 

4.1 Service Delivery

Scheduling and conducting coaching/consulting sessions
Preparing session materials and follow-up resources
Tracking your progress and goals
Providing customized recommendations and strategies

 

4.2 Communication

Responding to your enquiries and messages
Sending booking confirmations and session reminders
Providing updates about workshops and events (if you've consented) Sending invoices and payment receipts

 

4.3 Business Operations

Processing payments and maintaining financial records
Complying with legal and regulatory requirements
Protecting against fraud and unauthorized transactions
Improving our services based on feedback and outcomes

 

4.4 Marketing (With Your Consent Only)

Sending newsletters and inspirational content
Informing you about new services, workshops, or events
Sharing relevant resources and articles
Note: You can opt-out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

 

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

 

5.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating our business:
Payment Processors: To process payments securely
Email Service Providers: To send communications
Video Conferencing Platforms: To conduct online sessions (e.g., Zoom, Google Meet)
Cloud Storage Providers: To securely store session notes and materials
All service providers are contractually bound to protect your data and use it only for the purposes we specify.

 

5.2 Legal Requirements

We may disclose your information if required by law or in response to:
Court orders or legal processes
Government or regulatory requests
Protection of rights, property, or safety
Situations involving risk of serious harm (as outlined in our Terms & Conditions)

 

5.3 Professional Supervision

We may discuss client cases in confidential professional supervision or consultation. In such cases, all identifying information is anonymized.

 

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

After the retention period, we securely delete or anonymize your data unless legal obligations require longer retention.

 

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:
7.1 Right of Access
You can request a copy of the personal data we hold about you.

 

7.2 Right to Rectification

You can ask us to correct inaccurate or incomplete personal data.
7.3 Right to Erasure ("Right to be Forgotten") You can request deletion of your personal data when:
The data is no longer necessary for the purposes it was collected
You withdraw consent (where consent was the legal basis)
You object to processing and there are no overriding legitimate grounds The data has been unlawfully processed
Note: This right may be limited if we have legal obligations to retain certain data (e.g., financial records).
7.4 Right to Restriction of Processing
You can ask us to restrict processing of your data in certain circumstances.
7.5 Right to Data Portability
You can request your data in a structured, commonly used, machine-readable format to transfer to another service provider.
7.6 Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.

 

7.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time. This does not affect the lawfulness of processing before consent was withdrawn.

 

7.8 Right to Lodge a Complaint

You have the right to lodge a complaint with the Bulgarian Data Protection Authority (Commission for Personal Data Protection CPDP) if you believe we have violated your privacy rights.
Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Phone: +359 2 915 3 518
Email: kzld@cpdp.bg
Website: https://www.cpdp.bg
To exercise any of these rights, please contact us using the details provided in Section 13.

 

8. Cookies and Tracking Technologies

8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

 

8.2 Cookie Management with Cookiebot

We use Cookiebot to manage cookies on our website in compliance with GDPR and other privacy regulations. Cookiebot provides you with detailed information about the specific cookies we use and allows you to manage your cookie preferences.
When you first visit our website, you will see a cookie consent banner that allows you to:
Accept or reject different categories of cookies
View detailed information about each cookie we use
Understand the purpose and duration of each cookie
Change your preferences at any time

 

8.3 Cookie Declaration

For a complete and up-to-date list of all cookies used on our website, including their names, purposes, durations, and providers, please refer to our Cookie Declaration managed by Cookiebot. You can access the Cookie Declaration at any time through the cookie settings link on our website.

 

8.4 Managing Your Cookie Preferences

You can change your cookie preferences at any time by:
Clicking on the cookie settings/preferences link on our website
Accessing your browser's cookie settings
Using the Cookiebot consent banner that appears on your first visit
Note: Disabling essential cookies may affect certain functionalities of our website, such as form submissions and session management.

 

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

 

9.1 Technical Measures

SSL/TLS encryption for data transmission
Encrypted storage for sensitive data
Regular security updates and patches
Secure password policies
Firewall protection

 

9.2 Organizational Measures

Access controls limiting who can view personal data
Confidentiality agreements with staff and contractors
Regular data protection training
Secure disposal procedures for physical and digital records Incident response procedures

 

9.3 Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

 

10. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate protection through:
EU-approved Standard Contractual Clauses
Adequacy decisions by the European Commission
Other approved safeguards under GDPR

 

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.

 

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a new "Last Updated" date.
For material changes, we will provide notice through email or a prominent notice on our website at least 30 days before the changes take effect.

 

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:
AG VENTURES LTD
Data Protection Contact
Email: hi@apinsight.eu
Phone: +359 877 117 000 Website: apinsight.eu
We will respond to your request within 30 days.

 

15. Consent to This Policy

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Questions or Concerns?
Your privacy is important to us. If you have any questions or would like to exercise any of your rights, please don't hesitate to contact us. We're here to help.